The following are a few of the kind notes we have received over the years.


Dear Bio Management Northwest:

Hi, I want to thank you for the excellent service and also compliment the guys who did the cleanup – Joel and Steve. From my wife’s initial call of inquiry through the actual cleanup, the Bio Management Northwest staff were professional, knowledgeable (Joel explained the details of what would be done and why – this helped a lot), courteous and compassionate, and the cleanup was perfect. I would not hesitate to recommend your service and company.

Thank You!!

David Adler
Redmond, Washington


Dear Gordon,

I can’t thank you enough for your help and kindness during this difficult time. You are an angel sent by God!

God Bless You.

Liz Wolny
Sumner, Washington


Dear Gordon and John:

I was pleased to meet both of you on Schooner Mallory Todd yesterday. Thank you for quickly accessing our clean-up situation and locating Terry Durfee of Terry & Son’s mobile pump-out service. Your plan did the trick!

Terry met us at the scheduled time at the boat and washed and pumped out the bilges. He noticed what could be a trace of black water in one bilge only.

Shortly after Terry arrived, your crew Joel McPherson boarded with his supplies. He was very friendly and informative and thoroughly cleaned the bilges and surfaces with a hydrogen peroxide mix.

The whole job was finished in about 1 ½ hours!

Thank you for your generous donation of your assessment, time and Joel’s time to service our vessel. We greatly appreciate your support of our mission to provide sailing trips on the healing sea for seriously ill children and their families, cancer patients, at-risk youth, stroke victims and others in need.

Your important support is greatly appreciated! We look forward to taking you sailing with us!

Sincerely,

G F Todd
Captain George Todd
Mallory Todd, LLC
Founding Director, Sailing Heritage Foundation
Seattle, Washington


Hi John,

The Project Possible program of Just Ask, a local nonprofit organization serving seniors, persons with disabilities and other vulnerable individuals and families, had been contacted by the Mayor’s Office for Senior Citizens with a referral to our program for assistance of a senior living on a fixed income whose home had been broken into, burglarized and severely vandalized. Additionally, an overgrown tree had broken through the roof into a bedroom and allowed rain water in which led to the creation of toxic mold in the ceiling and walls. She was unable to return to her home because it was not healthy or safe to do so and she did not have the finances to do anything about it. The project was going to require professional / commercial participation in order to get her the help that she needed. As the program manager for Project Possible, I reached out to a half dozen or so Seattle area companies that specialize in distressed property clean up. One got back to me to tell me ‘good luck.’

Only John Stavros at Bio Management Northwest responded to my inquiry in a positive manner. When John learned of our program and what we are trying to do and about the need that had come our way, he and his team offered to provide the services needed pro bono for this woman since she could not afford to pay for them. John showed great sensitivity in working with this woman in her need and he and his team worked tirelessly over several months on this home restoration project. They were close to completing the project when we got the news that she had passed away due to health complications. A friend of hers called me later to tell me that this woman spoke very highly of John and his team from Bio Management Northwest and of the Project Possible program that I manage. She said her friend was the happiest she had ever been in several years because she now had the hope of being able to go home again because of the work we were performing for her.

I have great respect for John’s compassion toward those in need, his generous and giving spirit and the quality and quantity of the work that he and his team performed. This project would not have been made possible if weren’t for John and his team at Bio Management Northwest. I have gladly already personally recommended you and your company to several friends and will continue to do so to any and everyone that I know. Thanks again for caring!

With great respect,

Scott E. Bishop
Program Manager, ProjectPossible | Just Ask
West Seattle, Washington


I’ve worked with Bio Management Northwest. These guys are great. They worked with me on two episodes of Hoarders. I would recommend them to anybody that needs hazmat services.

Matt Paxton
TV Host, Hoarders on A&E